My Interests & Experiences
- I’m currently conducting user research to understand the communications challenges faced by MBTA rail operations staff when dispatching and operating trains, with the aim of ensuring riders receive accessible real-time information.
- I spent 6 years working in international development. In this work, I sometimes saw aid and development programs designed with only a superficial understanding of the problems faced by beneficiary communities. In my design and research, I aim to prioritize lived experience and identify root causes to complex problems.
- Right now, I’m admiring the powerful visual communication work of Visualizing Palestine.